Description based on the Act on Specified Commercial Transactions
| distributor | GLAZIIA CO.,LTD. |
|---|---|
| Name of the Chief Operations Officer | Tsuneichiro Mori |
| postal code | 780-0842 |
| address | 1-3-1 Otesuji Kochi-shi Kochi-ken |
| Explanation of charges other than product price | Please note that shipping, cash on delivery, and bank transfer fees may apply in addition to the sales price. |
| Application validity period | The due date will be within 7 days after the order is placed. If we do not receive payment within 7 days of your order, we will assume that you do not intend to purchase and will automatically cancel your order. |
| Defective products | Please contact us as soon as possible after receiving the product. Please note that we do not accept returns unless the product is defective. |
| Sales quantity | Please refer to each product page for the order quantity. |
| Time of delivery | Once we receive your order, we will ship it around 10 business days after confirming the payment in case of bank transfer, and within 10 business days after confirming your order in case of credit card payment and cash on delivery.（※Excludes items that ship upon arrival） In case of prepayment, the delivery date may vary depending on the timing of the customer's payment. |
| payment method | ■Cash on delivery （Yu-Pack/Yamato Express, Sagawa Express） ■Bank transfer （Mizuho Bank,Ltd.） ■credit card payment （VISA、 MASTER、JCB Diners、AMEX ）■PayPal |
| Payment due date | It will be within 7days after our confirmation email is sent. After 10 days from the date of your order, your order will be cancelled. |
| Returned product period | Please contact us within one week in case of initial defect or wrong product. ※If you do not contact us within 7 days, we may not be able to respond. Please be forewarned. |
| Return feeding | The customer is responsible for all shipping costs for returns. If the product is defective, we will pay for it. |
| business name or service name | TOKUZO KNIVES TOKUZO KNIVES |
| Phone number | 088-855-8037 |
| Public email address | info@tokuzoknives.com |
| Home Page Address | https://tokuzoknives.com/ |